Privacy Policy & Accessibility
Last Updated: January 2026
1. Introduction & PIPEDA Compliance
Aman Rai Realty (“we”, “us”, “our”) is committed to protecting your personal information and privacy rights under Canadian privacy law, specifically the Personal Information Protection and Electronic Documents Act (PIPEDA).
This policy explains how we collect, use, disclose, and safeguard personal details submitted when you browse our website, request real estate consultations, or inquire about property listings.
2. Personal Information Collected
We only collect personal information that you voluntarily provide to us when communicating with us directly. This includes:
- Full name
- Email address
- Phone number
- Real estate interests, location preferences, and consultation notes
We do not sell, rent, or lease your personal information to third parties or marketing syndicates.
3. Purpose of Collection & Use
Your personal details are collected strictly for the following purposes:
- To respond to your direct inquiries and arrange property showings or consultations.
- To provide relevant real estate market analyses, property listings, and comparative evaluations.
- To fulfill professional obligations under Ontario real estate brokerage standards.
4. Retention & Safeguards
We retain personal information only for as long as necessary to fulfill the commercial real estate purposes for which it was collected or to satisfy legal and accounting requirements. We implement appropriate technical and physical safeguards to prevent unauthorized access, disclosure, or modification.
5. Designated Privacy Officer & Complaints Process
If you have questions about your personal data, wish to request access or correction, or have concerns regarding our privacy practices, please contact our designated Privacy Officer:
Privacy Contact: Aman Rai / Privacy Officer
Email: amanrai@amanrai.ca
Jurisdiction: Ontario, Canada
If your privacy inquiry or concern is not resolved to your satisfaction, you have the right under PIPEDA to escalate your complaint to the Office of the Privacy Commissioner of Canada at priv.gc.ca.
6. Accessibility Statement (WCAG 2.1 AA / ACA / AODA)
Aman Rai Realty is dedicated to ensuring digital accessibility for people of all abilities. We strive to meet and exceed the standards of the Accessible Canada Act (ACA), the Accessibility for Ontarians with Disabilities Act (AODA), and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA baseline.
Our ongoing measures include semantic HTML markup, appropriate text contrast, accessible labels, keyboard navigation support, and responsive layouts across all device sizes.
If you experience any accessibility barriers or require alternative formats for any information on this website, please reach out to our accessibility contact at:
Accessibility Feedback Contact: amanrai@amanrai.ca
Phone: (416) 358-2520